All data is written to multiple disks instantly, backed up daily, and stored in multiple locations.
Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS. Project data, messages, text documents and todos aren't encrypted at rest — they are active in our database.
Our servers — from power supplies to the internet connection to the air purifying systems — operate at full redundancy. Our systems are engineered to stay up even if multiple servers fail.
Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, we work with security researchers to keep up with the state-of-the-art in web security.
All credit card transactions are processed using secure encryption -- the same level of encryption used by leading banks. Card and bank information is tokenized, transmitted, and processed securely on a PCI-Compliant network.
We do not transmit or store any card data in our system -- only tokens.
We've been around the block and we've seen a lot of companies come and go. Security isn't just about technology, it's about trust. Over the past 9 years we've worked hard to earn the trust of hundreds of non-profits in the US. We'll continue to work hard every day to maintain that trust. Longevity and stability is core to our mission at Simple Donation.
Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please email us at firstname.lastname@example.org