Dozens of the largest and fastest growing RockRMS churches choose Simple Donation.
Testimonials
Kind words from people we've helped.
"We are so appreciative of the extra effort we are seeing from our Simple team. Even helping us with our website design. We are thrilled with the level of service and attention we are receiving."
"You have kept me up to date with technology and allow my donors to donate any way they like! We are so thankful for your easy and affordable service!"
"The responsiveness of the team is amazing and greatly appreciated."
"When we were migrating to Rock, giving was one of the things our leadership was concerned about. To our surprise, giving turned out to be the easiest part of our migration."
"The support staff has been great as we have switched systems."
"Client support is always so quick and helpful."
"Easy to communicate with. Help with other Rock things outside of giving processing. New features to test on Rock."
"Simple Donation is such a great blessing and partner in ministry and they make it so easy for people to give. They are also user friendly so it is “Simple” to keep track of all giving records. I'm so thankful for Simple Donation!"
"Simple Donation lives up to its name and delivers on its promise of excellent service."
"Customer service is top-notch! Everyone is super responsive and helpful!"
"Simple has made our E-giving experience so much better!"
"Great support easy to use"
"Responsiveness is outstanding and willingness to go above and beyond expectations in regards to Rock understanding and problem solving."
"They are always helpful and quick to respond to me."
"BTW...love the new features you guys have been doing to improve the user experiences through the Merlin, Kiosk and Stories. Please let your team know how much we appreciate their work!"
"Support is phenomenal. The tools are great."
"Simple Donation is so easy to work with. They always listen to our needs, and help us to set up everything we need in Rock. Best vendor you can ever ask for."
"Excellent customer support!! Appreciate the quick response and amazing communication!!"
"They're always fast and great to work with."
"Their customer support service goes beyond any other in today's 'cloud-based' world. Sometimes you need to speak to a human and not a robot customer service rep that just sends the instructions. This is particularly helpful when you are trying to integrate with different software platforms. They are a class act organization and they are Christ followers who you can count on to do as they say."
"Because you rock. Fantastic service, affordable, wouldn't go anywhere else."
"You never feel like they're too busy."
"Simple.......great service, great customer service. Don't believe me, then stop reading this and try Simple Donation for yourself. It's that Simple.....haha"
"Customer service is outstanding and timely!"
"Incredible customer support and a system that simply works as promised!"
"The team at Simple is amazing. They are kind, extremely helpful, and even-tempered despite the complexity of my organization’s needs. I’ve been able to email throughout the weekend, oftentimes after hours, not expecting a reply, but I always receive the help I need to meet an objective. I can’t recommend Simple enough."
"I love how you guys are so available to help create a report or troubleshoot an issue. You truly are an extension of our Finance Team!"
"I've got a handful of friends who will sign up as they start their own organizations because I have been so impressed by your customer service and the peace of mind I have in being able to know in real time about donations."
"Simple Donation is willing to help and work with you at any given issue. It is refreshing in this day and age of answering messages and long waits for support to get a real person on the line in a timely manner that is ready and willing to serve."
"Consistency, interfaces with (church) database."
"They make giving to a church & nonprofits simple. And they're AMAZING to work with! No joke."
"Responsive customer service and ease of use"
"It's more than just having a processor, it is like having a partner with a software company. It helped us ease into the transition rather than being worried."
"Amazing customer service"
"Simple ROCKS! They are always quick to reply to any help and to solve any issues or questions."
"Everyone is super friendly and helpful. Simple Donation is easy to use."
"What makes Simple Donation a value to us is that it's just easy."
"Customer Service is out of this world!"
"The ability of the Simple team to migrate contribution data between platforms is amazing. The simplicity and reliability of the Simple platform and Rock plugin with all giving methods has been phenomenal over the years. The heart and the spirit of the Simple team with our staff working through and helping with issues whether it's a technical issue, creating reports for our finance team or helping us with features and ideas to make online giving and payments easier for people who attend our campuses. The Simple team feels like part of our own team and is on our missions with us."
"Thank you for your prompt response, and making me aware of the extra security step in processing. It is a pleasure to work with your team!"
"You guys are great. Thanks for all you do and always going the extra mile!"
"Simple is second to none. Incredible customer support. Incredible user experience. You cannot ask for more."
"Great customer support! Quick and they go way above and beyond to solve your issue."
"The migration was so simple!"
"I love Simple! The team is wonderful and they are constantly working to improve their services. They are hands down the most responsive vendor I work with."
"The support that Simple provides is excellent."
"They go above and beyond to be extremely helpful. Unlike other software companies that I have worked with in the past, they know the meaning of customer service."
"I got a response from you on Friday evening regarding an immediate need for the weekend. It was beneficial."
"I have been very happy with Simple Donation and the support I've gotten to grow our donor base!"
"Absolutely awesome! Absolutely the best!"
"We spend fewer hours on accounting!"
"I've consistently been impressed by the platform and the team running Simple Donation - I'm always recommending it!"
"Very personalized service."
"Simple's team has been monumental in simplifying our giving experience. In fact, just about anything we have desired to do in Rock, Simple has partnered with us to create a solution. They are responsive, supportive and extremely knowledgeable."
"You guys are always on the ball and always soooooo helpful."
"All of the Simple Donation staff are super helpful anytime I need to reach out."
"Simple support team is always great!"
"Great customer service. User-friendly platform."
"Simple Donation works with us as a ministry partner instead of a vendor."
"Perfect. Love the customer service."
"Because you guys kill it for us all day, every day and take care of my people as well as our own staff does. It literally feels like you are part of our team and not just a vendor, a service, etc. Such high level of trust doesn't come easy and we don't have the same relationship with other services and businesses that we trade with."
"Wonderful support. Happy to work with other integration partners. Keeps up on innovation."
