Cottonwood Creek Church
The migration to Simple allowed their current givers to continue seamlessly.
Who they are
A non-denominational Bible believing church with multi-lingual campuses
Who they serve
Thousands of community members in the northern Dallas area of Allen, TX
Summary
Cottonwood Creek was growing too much to sustain their manual processes and decided to use RockRMS, but they needed additional help to integrate giving into their new relationship platform.
Problem
They outgrew their prior church management system, which was cumbersome and caused lots of unnecessary work on their team to manage their giving.
The manual work, which was required, piled stress on their team just to keep up with the reporting, event registration payments, payments for their sports ministry, payments for their preschool and mission trip fundraising. As the church was growing, the manual work and the stress grew.
Solution
When they talked through migration from their old payment provider, Simple provided a plan - a well travelled path - that they'd used with other churches in similar situations.
On top of providing a detailed plan, the Simple team was knowledgeable about accounting practices and presented ideas on how to streamline the accounting process and automate many of the reports that the team had been painstakingly performing manually. Once Cottonwood Creek decided to move forward with Simple, they found the set up quick and easy. The process of migrating from their old provider was straightforward and went according to plan. Cottonwood Creek's donors were presented with an easier and more intuitive way to give.
Outcomes
Accounting processes were streamlined saving numerous hours each week. After getting migrated the team at Simple began exploring other reports that the Cottonwood Creek accounting team routinely provides the pastoral leadership and built out automations so that these reports are generated automatically within RockRMS, saving the accounting team time and stress. In fact, these reports are helping the pastoral staff engage their people more effectively and the response from people has been overwhelmingly positive.
Case studies
See how Merlin helped other churches
See how Merlin helped other churches
Bayside Church
Bayside Church simplified their online giving and raised nearly $1 million in one day.
Merlin giving made conference donations quick and easy
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Crossings Community Church
If you're going to operate within Rock, I don't know why you would go with anyone else instead of Simple.
Smooth migration to a better giving experience
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“This is a fantastic long-term relationship for us.”
Scott Sanford
Executive Pastor, Cottonwood Creek Church