We Rebranded! Hear the 'why' behind our change to Simple  

Privacy Policy

The gist:

The privacy of your data -- and it is your data, not ours -- is a big deal to us! We'll only ever access your account to help with a problem. We log access to all accounts by IP address, so we can verify that no unauthorized access has happened for as long as the logs are kept.

Information We Collect

We collect several different types of personal data in order to provide the most simple to use giving solution to churches. Typically, when an organization signs up to use our services we collect information about that organization, and a primary representative's personal information. We use this to comply with U.S. KYC (Know Your Customer) and AML (Anti-Money Laundering) laws.

Naturally, we collect information about individual donors and their donation / transaction history. We strive to collect a minimal amount of information in order to process payments -- but requires at least the following of a donor's:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Mobile Telephone Number
  • Donation History
  • Cookies and Usage Data

We also collect some information automatically based on how Simple is used and accessed. This usage data may include information such as your computer's IP address, browser type, browser version, the pages that you use/visit, the time and date of your visit or use, the time spent on those pages or features of Simple, unique device identifiers and other diagnostic data. We use this data to analyze Simple's performance and make our services more effective.

Service Providers

As part of the services we provide, and only to the extent necessary, we may use certain third party processors to help with our business and run Simple. These companies are authorized to use personal information only for the sole purpose of providing services to Simple.

Your information is never shared or sold to other organizations for commercial purposes.

  • HerokuSoftware hosting service
  • Amazon Web Servicessoftware hosting
  • Stripepayment processing
  • Honeybadgererror reporting
  • Help Scouthelp desk software
  • Full Storyapplication monitoring
  • CloseCRM
  • Heightproject management

Security and Encryption

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. Data isn't encrypted while it's live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest—you can read more about that on our security page.

For more information about how we keep your information secure, please review our security overview.